Milicevic Lawyers stopped hoping. Now they know they’re covered.

The challenge

IT at Milicevic Lawyers was difficult and sporadic. The firm was relying on hope: that everything would be OK, that problems could be fixed in-house, or that IT help would be available when it was needed. They needed a reliable, proactive IT solution that worked.

The result

Covered.

Issues dealt with quickly, proactive checks in the background, and things done properly the first time.

What we did

We replaced reactive fixes with proactive checking and fast, dependable support, from onboarding and offboarding staff quickly to getting laptops back to work when the periodic Windows and LEAP issues hit.

When one of the firm’s own clients was hacked, we ran a quick check to confirm the practice hadn’t been compromised and was still secure.