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Attention: Small Businesses in Melbourne's North West

Melbourne’s Small Business Mobile IT Support Team

Enjoy monthly access to your own technician who will work through any IT related issues and help you manage the technology systems needed to support your changing business demands, without the need for an expensive contractor or an in-house technician

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Your Small Business IT Support team

Whether you require a new network management option, hardware, computer security, or data processing software, Tech Seek Small Business IT Support can help you find the solutions that suit your needs and budget. This is essential. For Your business to grow and achieve stability, there needs to be in place the right technology.

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Small Business IT Services

Small Business IT Support

Restore peace of mind with a small business IT support designed to only use what you need to grow and achieve stability, making it easier to focus on what you do best. For your business to grow and achieve stability, it needs to put in place the right technology.

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Microsoft Office 365 and Google Workplace Migration

Take advantage of worry-free migration by working with TechSeek’s migration team. We can help your small business migrate from an old POP account to either Microsoft Office 365 or Google Workplace.

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Data Backup and Recovery Services

Data backup and recovery are critical because any computer system can crash; anybody can make mistakes; and when you least expect it or are least prepared for it, don't be caught with your pants down.

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Virus & Malware Removal

Cyberattacks and malware are among the biggest threats on the internet.TechSeek offers virus and malware removal for small businesses, protecting data and technical infrastructure.

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PC Repairs & Upgrades

As a business, your computers are one of the most important pieces of equipment you can own.

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Internet & Network Setup

We know that for any business, being connected to the internet is vital.

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Mac Repairs & Upgrades

Many small businesses use Macintosh computers to fuel their business needs.

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Small Business IT Services

From as little as $160 per month, access your own tech who will work through any IT related issues

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Free IT Infrastructure Audit

If your business operates within a 10km radius of Moonee Ponds and has between three and twenty computers, we can assess your business and identify the most cost-effective and productive technology solutions for driving positive business outcomes. 

Book Free Audit

Business Class Membership

From as little as $160 per month, access your own tech who will work through any IT related issues and help you manage the technology systems needed to support changing business demands.
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Remote Support - PC

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Remote Support - MAC

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Our Process

We come out to your office to conduct an IT audit where we assess the following;

Number of staff we'd need to support

Number of PCs, laptops and tablets

Primary software and subscriptions in use

Web Hosting and email service providers

Internet security and password management.

Phone and Internet service providers

Cloud storage and backup providers

We then make recommendations based on the information we collect which can include;

Consolidation of software subscriptions and licensing to reduce costs.

Assessing whether you have adequate internet security and password management.

Assessing whether network drives and cloud storage folders and files are not being shared with the wrong people.

Ensuring you can access your domain and web hosting in order to make sure that services are renewed and products are relevant to your needs.

 Implementing a backup solution that you can monitor as well as ensuring that the correct folders and files you can't live without are being backed up.

After applying for our support membership, we will initiate the onboarding process which includes;

Obtaining your Administrator login credentials for your servers.

Obtaining your Office 365 Global Admin or Google Workspace Super Admin account so that we can help you add and manage users.

Logging into your cloud storage services to document and verify user access.

Take your photocopier and printer IP addresses and admin login credentials.

Verifying login credentials for your modem, router and wireless access points.

Helping you transfer across domain name, hosting and email management should you wish to transfer those services away from your current provider.

Small Business IT Services

From as little as $145 per month, access your own tech who will work through any IT related issues

Small Business IT Services

From as little as $145 per month, access your own tech who will work through any IT related issues

Small Business IT Services

From as little as $145 per month, access your own tech who will work through any IT related issues

Small Business IT Services

From as little as $145 per month, access your own tech who will work through any IT related issues

Our Process

suitcase

We come out to your office to conduct an IT audit where we assess the following;

  • Number of staff we’d need to support
  • Number of PCs, laptops and tablets
  • Primary software and subscriptions in use
  • Web Hosting and email service providers
  • Internet security and password management.
  • Phone and Internet service providers
  • Cloud storage and backup providers
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We then make recommendations based on the information we collect which can include;

  • Consolidation of software subscriptions and licensing to reduce costs.

  • Assessing whether you have adequate internet security and password management.

  • Assessing whether network drives and cloud storage folders and files are not being shared with the wrong people.

  • Ensuring you can access your domain and web hosting in order to make sure that services are renewed and products are relevant to your needs.

  • Implementing a backup solution that you can monitor as well as ensuring that the correct folders and files you can’t live without are being backed up.
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After applying for our support membership, we will initiate the onboarding process which includes;

  • Obtaining your Administrator login credentials for your servers.

  • Obtaining your Office 365 Global Admin or Google Workspace Super Admin account so that we can help you add and manage users.

  • Logging into your cloud storage services to document and verify user access.

  • Take your photocopier and printer IP addresses and admin login credentials.

  • Verifying login credentials for your modem, router and wireless access points.

  • Helping you transfer across domain name, hosting and email management should you wish to transfer those services away from your current provider.

Small Business IT Services

From as little as $145 per month, access your own tech who will work through any IT related issues

Small Business IT Services

From as little as $145 per month, access your own tech who will work through any IT related issues

Small Business IT Services

From as little as $145 per month, access your own tech who will work through any IT related issues

Small Business IT Services

From as little as $145 per month, access your own tech who will work through any IT related issues

Our Happy Customers

TechSeek, have been my IT support provider of choice for over 3 years now. Fil’s personal and attentive support and guidance takes the stress out of IT for me. He is knowledgeable, finds solutions, delivers everything I want and more. For your IT matters, think about putting them in the hand of someone who really cares and contact TechSeek.
Catherine Gurr
CG Business solutions
Since being with TechSeek, and using their monthly monitoring plan, the frequency of IT issues has dropped significantly. TechSeek is great at explaining, in simple to understand language, where the IT world, as it impacts our business, is going and this helps us plan our IT requirements, rather than just react to them.
Glenn Mansfield Partner
NEM Australasia Pty Ltd
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How seriously does your business take cybersecurity threats? How aware is your staff about potential risks they face every day? The answer to these questions may surprise you. The truth is that cybersecurity is an issue often overlooked or neglected in small business environments. According to a CNBC post, just 5% of small businesses note cybersecurity […]

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FAQ's

We currently have 3 full time techs

We’re open from 9AM to 5PM Monday to Friday

We look after businesses with 3 to 50 staff?

We currently offer support for businesses operating in Melbourne’s inner north and west.

We offer remote support for any business owners who are outside of Melbourne.

We support both PCs and Macs.

No, we don’t have lock in contracts.

Our support hours can be rolled over if unused.

No, all of our techs are employed in-house.

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Free IT Infrastructure Audit

If your business operates within a 10km radius of Moonee Ponds and has between three and twenty computers, we can assess your business and identify the most cost-effective and productive technology solutions for driving positive business outcomes. 

Book Free Audit