VoIP Business Phone Solutions Melbourne
Give your team crystal-clear calls, seamless remote connectivity, and lower phone bills with a modern VoIP business phone system, set up and supported by Tech Seek's Melbourne-based team.
Crystal-Clear Call Quality
Our VoIP phone systems deliver clear, reliable call quality for every conversation with clients and colleagues, backed by carriage partners we've tested and trust.
Work From Anywhere
Staff can make and receive calls on your office number from a softphone app, wifi, or their mobile's 4G/5G connection - wherever they're working.
Lower Phone Costs
Pay only for the SIP lines you actually use, not per extension, with unlimited calls to landlines and mobiles included in every line.
No Lock-In Contracts
Scale the number of SIP lines up or down as your business changes, with no lock-in contracts and just 30 days' notice.
Modern VoIP Phone Systems for Melbourne Small Businesses
Tech Seek is your trusted provider of advanced VoIP phone solutions, tailored to the communication needs of small businesses in Melbourne. Our feature-rich, cost-effective VoIP systems are designed to enhance collaboration, productivity, and customer interactions.
Our experienced team handles every technical detail, from system setup to user configuration, making the move to VoIP smooth and minimising disruption to your business operations.
Experience the future of business communication with a VoIP phone solution built around how your Melbourne business actually works.
Stay Connected With Remote and Hybrid Teams
As more businesses have staff working remotely, VoIP has become essential. Without it, a staff member working from home has to call clients from their personal mobile, and a client ringing your main line has no way to be transferred to someone working offsite.
A VoIP solution connects every staff member to your phone system, wherever they're working.
- Staff can call clients from their mobile using our 3CX softphone app, showing your office number instead of their own
- Reception can transfer any call through to a remote staff member
- Staff can call one another by simply selecting a colleague's extension
- All they need is wifi, or their existing mobile plan's 4G/5G connection
Smarter Call Routing With IVR and Softphones
To make things even more efficient, an IVR can be set up.
Route Calls Automatically With an IVR
An IVR is what you hear when you call a company and are prompted to “press 1 for accounts, press 2 for sales, press 3 to speak to HR”, for example. We program these options from our end to route directly to a specific extension or staff member.
So rather than leaving a message with reception to speak to “Carol in Accounts”, you press 1 and Carol’s phone rings straight away. Carol can even set up voicemail-to-email, so any message left on her extension is emailed directly to her — nothing gets missed.
Do I Need to Buy a Handset for Each Person?
Definitely not — staff just need an extension, not a physical handset. Most use a softphone: an app installed on their iPhone or Android (the same one we use), which lets them dial out and receive calls tied to the company from any device, anywhere.
Transparent, Affordable VoIP Pricing
Costs are based on SIP lines, not extensions - you might have 20 extensions but only need 5 SIP lines if just 5 staff are on calls at any one time. Each SIP line costs $49.95 per month and includes unlimited calls to landlines and mobiles.
We host your 3CX system on Amazon Web Services, with hosting plus the 3CX licence from $50 ex per month. There's a small $2.20 per month fee for each existing landline number you bring across - most businesses only need to migrate their main number, since staff extensions are virtual.
We work with Melbourne-based carriage providers who are compatible with 3CX and offer real phone support, rather than overseas carriers where issues have to be logged as a ticket and can delay a fix to your phone lines.
Want a desk phone instead of an app? We'll quote you on a model - but most of our clients are happy using the softphone app or the web browser app on their PC or Mac.
What Makes Us Different
In-House Staff
Our techs are employed in-house and full-time, keeping your company data and passwords in safe hands.
In-Person Support
We come out to you - no waiting on the phone or for an email response when something's urgent.
Unlimited Support
Keep your staff online with unlimited remote support during business hours.
No Lock-In Contracts
No on-boarding fees and no long-term contracts - increase or decrease your SIP lines with just 30 days' notice.
VoIP Phone Solutions Through Our Total Care Membership
Our Total Care Membership can include your VoIP phone system as part of a simple monthly fee, backed by a dedicated IT technician who manages your setup, SIP lines, and any issues that come up.
Ideal for businesses that want dependable IT and communications without unpredictable costs.
Ready to sort out your IT?
Book a free IT risk review — no obligation, and we reply within 1 business day.
Frequently Asked Questions
What is VoIP and how is it different from a traditional phone line?
VoIP (Voice over IP) sends calls over your internet connection instead of a physical phone line. It lets staff work from anywhere, connects remote workers to your main office number, and typically costs less than traditional landlines while offering more features.
Do I need to buy handsets for every staff member?
No. Each staff member just needs an extension - most use our 3CX softphone app on their iPhone or Android to make and receive calls. Physical desk phones are optional and can be quoted separately if you'd prefer them.
How much does a VoIP phone system cost?
Pricing is based on SIP lines rather than extensions, from $49.95 per line per month with unlimited calls to landlines and mobiles, plus 3CX hosting and licensing from $50 ex per month. Most small businesses only need a handful of SIP lines even with more staff extensions.
Can remote or hybrid staff use the VoIP system?
Yes. Remote staff connect via the 3CX softphone app over wifi or their mobile's 4G/5G connection, so calls display your office number, reception can transfer calls to them, and colleagues can reach them by extension - just as if they were in the office.
Hear From Our Clients
Melbourne businesses share what it’s like working with the Tech Seek team.
Looking for VoIP Phone Solutions in Melbourne?
Speak with our team to see how a VoIP phone system can improve call quality, connect your remote staff, and lower your monthly phone costs.