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  • Optimising Productivity and Security with Tech Seek’s Managed IT Support Services

    March 12, 2024

    The COVID-19 pandemic has thrust remote work into the spotlight, prompting many businesses worldwide, including Melbourne-based small and medium-sized enterprises (SMEs), to shift towards a remote work model. As a result, organisations have had to adapt and overcome various challenges to maintain productivity, security, and collaboration in the new normal. Tech Seek, Melbourne’s premier IT support company, offers comprehensive managed IT support services designed to help your business implement and optimise remote work solutions that empower your team to stay productive, secure, and connected, no matter where they are.

    1. Essential Tools for Remote Work Success

    As your Melbourne SME embraces remote work, utilising the right tools and software is key to ensuring productivity and collaboration within your team. Consider adopting the following solutions to facilitate seamless remote work experiences:

    • Communication: Communication platforms like Microsoft Teams and Slack offer robust, real-time messaging services, enabling team members to stay connected, collaborate, and share files efficiently.
    • Video conferencing: Utilising video conferencing tools like Zoom or Google Meet provides your team with a virtual face-to-face meeting experience, fostering better communication and engagement.
    • Project management: Project management applications such as Asana and Trello enable efficient task tracking, assignment, and collaboration, streamlining workflows and keeping your team organised.
    • Remote access: Secure remote access solutions like VPNs and remote desktop software allow employees to access company data and applications from their home environments safely.

    2. Maintaining Productivity in Remote Work Environments

    Adapting to remote work may require adjusting strategies to keep your Melbourne SME’s workforce productive and motivated. Implement these remote work best practices to maintain productivity:

    • Set clear expectations: Clearly communicate to your team about their responsibilities, expectations, and performance metrics to help them stay accountable and focused while working remotely.
    • Encourage regular communication: Foster a culture of consistent communication using communication tools, scheduled meetings, and informal check-ins to keep your team connected and informed.
    • Promote work-life balance: Encourage a healthy work-life balance by promoting the importance of breaks, setting boundaries, and adopting flexible work schedules to balance personal and professional priorities.
    • Continuous support and feedback: Provide ongoing support to your remote team, address concerns, and offer regular feedback to enhance employee performance and job satisfaction.

    3. Securing Your Remote Work Infrastructure

    With remote work comes the increased importance of ensuring the security of your business data and IT infrastructure. Follow these guidelines to bolster your Melbourne SME’s cybersecurity:

    • Implement strong password policies: Enforce robust password policies for all employees, requiring the use of unique combinations of letters, numbers, and special characters for their work accounts.
    • Use multi-factor authentication: Add an extra layer of security by implementing multi-factor authentication (MFA) for all work-related platforms and applications.
    • Educate employees on cybersecurity best practices: Train your employees to recognise and avoid phishing scams, share resources on cybersecurity best practices, and encourage vigilance in protecting your SME’s digital assets.
    • Regularly update and patch software: Ensure all devices and applications used by your remote team are up-to-date and patched to protect against any vulnerabilities and cyber threats.

    4. Leveraging Tech Seek’s Managed IT Support Services for Remote Work Solutions

    Tech Seek’s comprehensive managed IT support services offer invaluable support to your Melbourne SME as you transition to remote work and maintain productive, secure, and connected remote work environments:

    • Expert consultation and remote work strategy: Our knowledgeable IT professionals work closely with your business to develop a tailored remote work strategy aligned with your objectives and needs, addressing factors such as communication, security, and collaboration.
    • Deployment of remote work tools and software: Tech Seek assists your SME in selecting, deploying, and integrating appropriate remote work solutions into your existing IT infrastructure, ensuring a seamless transition to a remote work model.
    • Ongoing IT support and maintenance: Our managed IT support services provide continuous technical assistance, software updates, and IT maintenance, ensuring your remote work infrastructure operates smoothly and securely.
    • Cybersecurity solutions and guidance: At Tech Seek, we emphasise the importance of securing your remote work processes. Our IT professionals help your business devise and implement robust cybersecurity measures to safeguard your data, devices, and applications.


    The rise of remote work presents new opportunities and challenges for Melbourne SMEs. As your business adapts and embraces this new normal, it’s essential to maintain productivity, ensure security, and foster collaboration within your team. Tech Seek’s expert managed IT support services offer comprehensive remote work solutions designed to help your business transition to a remote work model seamlessly and efficiently, ultimately empowering your workforce to remain productive, secure, and connected, no matter where they are.

    Contact Tech Seek today to learn more about our premier managed IT support services specifically designed for small businesses in Melbourne. Let us help your SME succeed in the remote work revolution by addressing the complexities and nuances of the ever-evolving digital landscape. With our expert assistance, your business can thrive and achieve ongoing success in the new era of remote work.